2020 CLOSING REPORT REPORTING A RECOGNISED NON-FINANCIAL PERFORMANCE Every year, we communicate transparently, providing data on our corporate social and environmental responsibility strategy, challenges and results in three reports: the Universal Registration Document, L’Oréal’s annual report to the United Nations Global Compact (UN Global Compact), and its Sharing Beauty with All Progress Report. More than ever in 2020, L’Oréal’s sustainability performance and its reporting via robust, reliable indicators verified by external auditors, have enabled the Group to be recognised by the most demanding global organisations in this area. In 2020, for the fifth year running, L’Oréal supports the UN Global L’Oréal achieved an ‘A’ score in all Compact, and in 2015, joined its three of the rankings conducted by LEAD programme, which brings CDP, for its efforts for its efforts to fight together the companies that are the climate change, manage water most committed to sustainability. sustainably and protect forests. L’Oréal is the only company in the world to have been recognised for For the ninth year running, the achieving the highest level of extra-financial rating agency performance for five consecutive ISS-Oekom presented L’Oréal with years. CDP is an independent, Prime status, which recognises the international organisation that best performing companies. evaluates companies’ environmental performance. In December 2020, the extrafinancial rating agency Vigeo The Group is ranked among the 380 Eiris once again included L’Oréal in businesses listed on the 2021 Bloomberg multiple Euronext Vigeo Eiris indices. Gender- Equality Index, for the fourth year running. The index highlights 380 companies in 44 countries and regions, This ethical reputation index ranked and is based on multiple criteria, notably L’Oréal as No. 5 globally. This female leadership, talent management, ranking comprises world’s largest parity, inclusivity and policies on sexual companies and takes into account harassment. environmental, social, governance and human rights topics. The Ethisphere Institute, global leader in In 2020, L’Oréal was rewarded with defining and advancing the standards an AAA rating (on a scale of AAA of ethical business practices, ranked to CCC) in the ranking of MSCI L’Oréal for the twelfth time as one of the Indexes on ESG, governance and ‘World’s Most Ethical Companies’. human rights.* Prepared and edited by L’Oréal’s Corporate Responsibility Department. Photo credits: © Sebastian Doltze / Getty Images (cover, p.5) © Paolo Verzone / Agence Vu / L'Oréal (p.2, p.11) © Beini Zhao (p.2, p.13) © L’Oréal (p.2, p.15) © L’Oréal (p.2, p.17) © Thomas Lainé / L’Oréal (p.4) © Reinhard Oehner (p.6) ©Pierre-Olivier / CAPA Pictures / L'Oréal (p.11) © Paolo Verzone / Agence Vu / L'Oréal (p.12) ©L’Oréal (p.13) © RealizeProd (p.14) © Jean-François Robert / L'Oréal (p.15) © Raphael Creton © Jean-François Robert / L'Oréal (p.17) © LL28 Photography / Getty Images (p.18) © David Madison / Getty Images (p.18) ©Julian Mollema / EyeEm / Getty Images (p.18) © X. Accessible version by: ® The paper on which the 2020 Progress Report is printed is 100% recyclable and FSC -certified (Forest Stewardship Council). * The use by L’Oréal of any MSCI ESG Research LLC or its affiliates (“MSCI”) data, and the use of MSCI logos, trademarks, service marks or index names herein, do not constitute a sponsorship, endorsement, recommendation, or promotion of L’Oréal by MSCI. MSCI services and data are the property of MSCI or its information providers, and are provided ‘as-is’ and without warranty. MSCI names and logos are trademarks or service marks of MSCI. 20