2 2021 NON-FINANCIAL AND QUALITATIVE TARGETS (40% OF THE TOTAL ANNUAL VARIABLE REMUNERATION) Non-financial and qualitative criteria Weighting 2021 performance indicators Payment rate Target 100% of the fixed amount Maximum 120% Board appraisal CSR criteria: L’Oréal for the Future programme 10% See indicators page 115 96% Performance in line with the programme’s trajectory. Human Resources criteria 7.5% See indicators page 116 110% Outperformance. Digital development criteria 7.5% See indicators page 116 120% Outperformance. Maximum reached. Qualitative criteria: Management 7.5% See evaluation page 117 120% Outperformance. Maximum reached. Qualitative criteria: Image, Company reputation , Relations with stakeholders 7.5% See evaluation page 117 120% Outperformance. Maximum reached. RATE OF ACHIEVEMENT OF 2021 NON-FINANCIAL AND QUALITATIVE TARGETS 112.1% TABLE OF NON-FINANCIAL AND QUALITATIVE ACHIEVEMENTS IN 2021 The Board of Directors, at its meeting of 9 February 2022, used the following indicators and achievements examined by the Human Resources and Remuneration Committee to determine the level of achievement of the non-financial and qualitative targets for 2021. CSR criteria: L’Oréal for the Future programme Weighting: 10% The L’Oréal for the Future programme sets out L’Oréal’s commitments to sustainable development for 2030. This project consists of five pillars, for which the 2021 achievements are set out in detail in Chapter 4 of this document. Transforming our business 2021 Results 2020 Results ● By 2030, all Group products will be eco-designed. 96% 96% Climate ● By 2025, all our sites will have achieved carbon neutrality by improving energy efficiency and using 100% renewable energy. 58% (= 100 sites) 50% (= 72 sites) ● By 2030, on average we will have halved the greenhouse gas emissions per finished product linked to the transport of our products compared to 2016. +12% +16% Water ● By 2030, 100% of the water used in our industrial processes will be recycled and reused in a loop. 15% 6 Waterloop Factories Not disclosed Biodiversity ● By 2030, 100% of ingredients in our formulas and biobased packaging materials will be traceable and come from sustainable sources . 94% 91% Resources ● By 2030, 95% of our ingredients in formulas will be biobased, derived from abundant minerals or from circular processes. 60% Not disclosed ● By 2030, 100% of the plastic used in our packaging will be either from recycled or biobased sources (we will reach 50% by 2025). 21% 15% ● By 2030, 100% of our plastic packaging will be refillable, reusable, recyclable or compostable . 39% 40% Empowering our ecosystem in our transformation ● By 2030, we will have helped 100,000 people from disadvantaged communities gain access to employment. 13,946 L ’ ORÉAL I UNIVERS AL REGISTRATION DOCUMENT 2021 115 CORPORATE GOVERNANCE Remuneration of directors and corporate officers