Research, Innovation and Technology The Research, Innovation and Technology Division will be the crucible for the Group’s future great inventions. Digital and Marketing The Digital and Marketing Division is responsible for accelerating the Group’s digital transformation by helping the brands create enriched spaces for expression and helping teams to establish more interactive, close-knit and bespoke relationships with consumers, while taking advantage of the development opportunities offered by digital as a distribution channel. Operations The Operations Division contributes to the growth of the Group, from packaging design, product development, sourcing, production, to the distribution of the Group’s products through an integrated value chain, aiming to ensure that consumers around the world are ensured high standards of quality, safety, security and social and  environmental responsibility. Human Resources The Human Resources Division is responsible for recruitment, training, employee development and social innovation policies. Administration and Finance The Administration and Finance Division is responsible for the Group’s financial policy, investments ( via its corporate venture fund BOLD) and holdings, management and consolidation, acquisitions, legal and tax coordination, financial communication and shareholder and investor relations, and strategic planning, as well as data governance . Corporate Affairs and Engagement The Corporate Affairs and Engagement Division is responsible for coordinating corporate communications, public affairs and the communication of the group’s brands. Corporate Social Responsibility The Corporate Social Responsibility Department is responsible for the Group’s sustainable development policy, notably through the L’Oréal for the Future programme (2021–2030), corporate philanthropy and employee civic engagement projects. It also includes the philanthropy programmes run by the L’Oréal Corporate Foundation. SUPPORT DIVISIONS L’Oréal Luxe Provide consumers with the best luxury beauty products and services through exceptional and memorable experiences. Professional Products Offer professional beauty expertise by drawing on over 110 years of knowledge and support for the hairdressing sector. Consumer Products Democratise the best that thee world of beauty has to offer. Active Cosmetics Provide sustainable and life-changing dermatological solutions. 1 . 1.2.1. L’Oréal Group Profile L’Oréal is the world leader in beauty – its sole business, expertise and passion for more than 110 years. The Group is split into Divisions, each of which has a specific vision of beauty, by consumer universe and distribution channels. This strategy is backed by a portfolio of 35 diverse and complementary brands. 16 L ’ ORÉAL I UNIVERSAL REGISTRATION DOCUMENT 2021 PRESENTATION OF THE GROUP INTEGRATED REPORT Business model: Economic and corporate excellence to  create lasting value for all