4 Injured with lost-time recorded in the Group in 2021 resulted in the following frequency rates by entity: Sites TFc 2021 Variation in TFc vs. 2020 TIRe 2021 Variation in TIRe vs. 2020 Factories and distribution centres sites 1.48 ☑ 10% 3.46 ☑ 16% Administrative sites 0.15 7% 0.26 -13% R&I Sites 0.36 -35% 1.84 114% Sales forces & Stores 1.14 19% 1.52 20% Group: all sites 0.73 11% 1.39 18% ☑ The Statutory Auditors have expressed reasonable assurance with regard to this indicator. The accident gravity rate was the same as in 2020 for the Group. It stood at 0.02 for the Group and 0.05 for factories and distribution centres in 2021. Priorities The main Health and Safety priorities and orientations relate to the following eight areas: 1. Definition and deployment of strategy and action plans to achieve the targets set: Conventional Frequency Rate (TFc) <0.5 for all Group sites; 2. Commitment and visible participation by management; 3. Initiatives to fight the most frequent incidents, which include a global ergonomics programme and a specific LIFE programme (see paragraph “A continuous improvement process” in section 4.3.1.1.1. of this document) on potentially serious accidents; 4. Health and Safety organisation and practices in compliance with the Group’s standards with ISO 45001 certification for all Operations sites; 5. Specific training programme for managers, EHS managers, operators/technicians and for all employees; 6. Continuous improvement of the Health and Safety management systems at all sites; 7. Active employee participation; 8. Sharing of resources, feedback, and best practices. 87% of the Group’s factories are ISO  45001 certified for their safety policy. A global programme dedicated to improving health and safety L’Oréal has programmes with specific and innovative tools to achieve excellence in safety, which is based on four areas: • a strategy based on risk management, the search for excellence and the sharing of the L’Oréal culture outside the Group; • analysis of safety and health risks with the following tools: GHAP (Global Hazard Assessment Procedure), detailed SHAP (Safety Hazard Assessment Procedure), Ergoval, PSM (Process Safety Management), CHERIE ( Chemical Risk Evaluation); • analysis of the root causes for the occurrence of incidents/ accidents with the RCA tool (Root Cause Analysis); • The use of a correct prevention tool at the right time, such as: L ’ ORÉAL I UNIVERS AL REGISTRATION DOCUMENT 2021 233 L’ORÉAL’S SOCIAL, ENVIRONMENTAL AND SOCIETAL RESPONSIBILITY Policies, performance indicators and results